Booked AI builds and runs practical AI tools for small and growing businesses — the kind that answer a customer at 11pm, book the appointment, chase the invoice, and write the follow-up.
You don't need to replace your software or learn anything new. We plug into the tools you already use, start with one clear problem, and grow from there.
Always workingNights, weekends, and holidays — nothing sits in a queue until Monday.
Fits your setupWe connect to your current calendar, inbox, and CRM instead of replacing them.
Start with one thingPick the job that hurts most. Prove it works. Then add the next one.
Everything we do, in one place
22 services across 5 areas. Search for what you need, jump to a category, or just scroll — every service is listed below with the full details one click away.
Customer Support
5 services
Answer every customer right away — on the phone, on your website, or by text.
Chat Assistants
Answers questions and closes sales on your website, WhatsApp, or SMS.
We train an assistant on your own products, pricing, hours, and policies, then place it wherever your customers already message you. It replies in seconds at any hour, and when a question genuinely needs a person, it passes the conversation to your team with the full history attached — so nobody has to ask the customer to repeat themselves.
What's included
Website chat widget, plus WhatsApp and SMS
Trained on your real pricing, policies, and FAQs
Clean handoff to a human, with full context
A monthly report of what customers actually asked
Best for: Businesses fielding the same questions over and over on the website or by text.
Booking & Reminders
Takes calls, texts, and web requests — then books the appointment.
The assistant checks your real availability, offers open times, and writes the appointment directly to your calendar — no back-and-forth and no double-booking. It then sends confirmations and reminders and handles reschedules on its own, which is where most no-shows quietly disappear.
What's included
Live calendar availability, no double-booking
Confirmations, reminders, and self-serve reschedules
Books consultations, viewings, and property tours
Syncs with Google Calendar and Outlook
Best for: Anyone whose calendar fills by phone tag — clinics, salons, trades, agents, consultants.
Voice Agents
Picks up the phone in a natural voice, day or night.
A voice agent answers your inbound calls in a natural-sounding voice, handles the common questions, and books or transfers as needed. It can also place outbound calls for reminders and follow-ups. Every call is recorded and transcribed, so you can always see exactly what was said.
What's included
Inbound call answering, 24 hours a day
Outbound reminder and follow-up calls
Warm transfer to a person when it matters
Full transcripts and short call summaries
Best for: Businesses missing calls after hours, during rushes, or while on a job.
Orders, Returns & Refunds
Handles order status, returns, and refunds without a ticket queue.
Customers get instant answers on where their order is, and straightforward returns are processed against rules you set. Anything outside those rules — a high-value item, an unusual request, a repeat refunder — comes to you with a recommendation rather than being decided automatically.
What's included
Instant "where is my order" answers
Return and refund rules that you define
Exceptions escalated to you, never auto-approved
Connects to Shopify, WooCommerce, and more
Best for: Online stores handling a steady stream of order and refund questions.
Product Recommendations
Shows each visitor the product or content they actually want.
The engine learns from what people browse, buy, and skip, then puts the most relevant products or articles in front of each visitor. It keeps updating as behavior shifts, so recommendations don't go stale a month after launch the way hand-built rules do.
What's included
Personalized product and content picks
Learns continuously from real behavior
Works on your site and inside your emails
Reporting on lift in average order value
Best for: Stores and content sites with enough catalog that browsing gets overwhelming.
Marketing & Ads
5 services
Keep content and campaigns going out without hiring a marketing team.
Content Writing
Blog posts, captions, ad copy, and listings drafted in your voice.
We build a voice profile from writing you already like, then draft on whatever schedule you set. Everything arrives as a draft for your approval — nothing publishes on its own. The same setup covers blog posts, social captions, ad variations, product descriptions, and property listings.
What's included
Blog posts, social captions, and ad copy
Product descriptions and property listings
A voice profile built from your existing writing
You approve everything before it goes live
Best for: Owners who know they should be publishing but never find the hours.
Email & Text Campaigns
Every message personalized to the person receiving it.
Instead of one blast to your whole list, each contact gets copy shaped by what they've bought, browsed, or ignored — sent at the time they're most likely to open it. Once you approve a campaign it runs on its own, and you see opens, clicks, and replies broken out by segment.
What's included
Personalization down to the individual contact
Send-time optimization per person
Segments built automatically from your data
Clear performance reporting per campaign
Best for: Anyone with a customer list they've never really marketed to.
Ad Management
We plan, launch, and tune your paid campaigns.
We run your Google and Meta campaigns end to end: audience setup, creative, budget pacing, and constant testing. Each month you get a plain-English report showing what every dollar brought back, and we move spend toward whatever is actually working.
What's included
Google and Meta campaign management
Ongoing creative and audience testing
Monthly budget and performance review
Landing page fixes that lift conversion
Best for: Businesses already spending on ads without a clear read on what's working.
Images & Video
On-brand visuals and short videos without a photoshoot.
We generate product shots, social graphics, and short-form video that match the brand look you already have. This is what you reach for when you need twenty variations of an ad creative and you don't have twenty days or a studio budget.
What's included
Social and paid ad creative
Product and lifestyle imagery
Short-form video for reels and stories
Automatically sized for every platform
Best for: Brands that need a steady flow of fresh creative on a small budget.
SEO & Search Strategy
Know what to publish next, and why it will rank.
We look at what you rank for today, what your competitors rank for, and where the realistic openings are. You get a prioritized content calendar rather than a spreadsheet of keywords, plus a monthly check on what actually moved.
What's included
Keyword and competitor gap analysis
A prioritized content calendar you can follow
Technical site fixes, ranked by impact
Monthly ranking and traffic review
Best for: Businesses invisible on Google for the things they actually sell.
Sales
4 services
Point your team at the conversations most likely to close.
Lead Scoring
Know exactly who to call first, every morning.
Every inbound lead gets scored on real signals — pages visited, emails opened, company fit, how quickly they replied — and arrives as a ranked list in your CRM. Your team stops guessing which of yesterday's forty form fills is worth the first phone call.
What's included
A ranked call list waiting each morning
Scoring tuned to who actually buys from you
Qualifying questions asked automatically
Writes straight into your existing CRM
Best for: Teams getting more leads than they can call in a day.
Outreach Sequences
Personalized email and LinkedIn follow-up, at real scale.
Each prospect gets a sequence written for them, referencing their company and role — not a mail merge with their first name pasted in. Follow-ups keep going until someone replies, and the moment they do, the thread hands off to your rep and the automation stops.
What's included
Email and LinkedIn steps in one sequence
Written per prospect, not per list
Automatic follow-up until you get a reply
Stops instantly when a human takes over
Best for: Small sales teams that need consistent follow-up without a full-time SDR.
Proposals & Quotes
First-draft proposals and quotes, minutes after the call.
The draft is assembled from your call notes, your pricing, and proposals that have closed before, then formatted in your own template. You edit and send instead of starting from a blank page — which usually moves the proposal from next week to the same afternoon.
What's included
Drafts built from your actual call notes
Your pricing and standard terms applied
Formatted in your existing template
Fully editable before anything is sent
Best for: Service businesses where quoting is the slowest step in the sale.
Call Coaching
Every sales call reviewed, with feedback reps can use.
Calls are transcribed and scored against what your best conversations look like — talk ratio, discovery questions asked, how objections landed. Each rep gets specific notes they can act on, and you see patterns across the whole team instead of relying on anecdotes.
What's included
Every call transcribed and scored
Objection-handling broken down
Individual coaching notes per rep
Team-level trends tracked over time
Best for: Owners managing reps who want to improve without sitting in every call.
Admin & Paperwork
5 services
The paperwork and coordination that quietly eats your whole day.
Document Processing
Invoices, contracts, forms, and claims turned into clean data.
Documents come in by email, upload, or scan and come out as structured data inside your systems — nobody retyping totals into a spreadsheet. Anything the system isn't confident about gets flagged for a quick human check rather than quietly guessed at.
What's included
Invoices, receipts, and purchase orders
Contract key terms and renewal dates pulled out
Insurance claims triaged and routed
Low-confidence items flagged for review
Best for: Anyone still keying invoices, forms, or claims in by hand.
Intake Forms
Clients and patients fill out their paperwork before they arrive.
Intake goes out automatically the moment an appointment is booked — in plain language, on any phone. Answers land in your system already structured, so the first ten minutes of the appointment aren't spent on a clipboard. Clinics and professional services firms use this one hardest.
What's included
Sent automatically when a booking is made
Mobile-friendly forms in plain language
Answers routed into your existing system
Automatic nudges for anyone who hasn't finished
Best for: Clinics, law firms, accountants, and agencies with paperwork before appointments.
Staff & Resource Scheduling
Staff, rooms, and equipment assigned automatically as the day shifts.
The scheduler weighs who's available, what skills each job needs, and what's already booked, then fills the day. When someone calls out or a job runs long, it re-plans and notifies the people affected — instead of leaving you to rebuild the board by hand.
What's included
Staff and shift assignment
Room and equipment allocation
Automatic re-planning after cancellations
Notifies whoever is affected by a change
Best for: Businesses juggling shifts, rooms, vans, or equipment day to day.
Meeting Notes
Summaries and follow-up drafts ready before you leave the room.
The assistant sits in on your calls, writes a summary in your format, pulls out who agreed to what by when, and drafts the follow-up email. You skim and send, rather than reconstructing the meeting from memory at nine that evening.
What's included
Transcription plus a structured summary
Action items with owners and due dates
Follow-up emails drafted for you
Notes pushed into your CRM or docs
Best for: Anyone in back-to-back meetings who loses the follow-ups afterward.
Connecting Your Tools
Your CRM, inbox, and calendar finally talking to each other.
We connect the tools you already pay for so information stops being copied by hand: a booked appointment creates the CRM record, the CRM record triggers the intake form, the signed document updates the deal. We map how you work today first, then automate only the parts that are safe to automate.
What's included
Connects CRM, email, calendar, and billing
No rip-and-replace of your current tools
Your process mapped before anything changes
Alerts you when something needs a person
Best for: Businesses copying the same details between three or four different tools.
Reports & Forecasting
3 services
Turn the numbers you already have into a decision you can act on.
Forecasting
See demand spikes and customer churn coming before they hit.
Models built on your own sales history project what next month looks like: how much you'll sell, what you need on hand, and which customers are drifting away. Churn warnings arrive early enough that you can still do something about them.
What's included
Demand and revenue forecasts
Churn risk scored per customer
Inventory and staffing guidance
Accuracy tracked against what really happened
Best for: Businesses with stock, staffing, or subscriptions to plan ahead for.
Dashboards
Your numbers, explained in plain English.
One dashboard pulling from all the tools you already use, with a short written summary at the top explaining what changed this week and why. You get an alert when a number moves enough to matter, instead of opening six tabs every morning to find out.
What's included
One live view across all your tools
Written explanations, not just charts
Alerts when a number moves sharply
Built around the metrics you actually track
Best for: Owners checking several tools each morning to see how things are going.
Competitor Research
A standing watch on your competitors and your market.
We track competitor pricing, positioning, hiring, and messaging changes alongside broader shifts in your market, then send a short monthly briefing. It quietly replaces the research project everyone means to do and nobody ever gets to.
What's included
Competitor pricing and positioning changes
New entrants and market shifts
A short, readable monthly briefing
Alerts when something significant moves
Best for: Businesses in a crowded market where pricing shifts quickly.
No services match that search.
Try a word like “calls”, “email”, “invoices”, or “reports” — or call us on (302) 765-8872 and we'll point you to the right one.
How it works
Three steps. No long contract to get started.
1
Free call
We look at where your calls, texts, and emails land today — and what keeps slipping through.
2
We build it
You get the specific tools that close those gaps, connected to the software you already use.
3
We keep tuning
We watch how real customers use it and keep improving it, month after month.
Not sure where to start? Most people begin with booking and reminders.